Privacy.

Who we are

Gillu Shop is run by Gillu Studio, operated by Sagar Soni from Gurugram, Haryana, India. For the DPDP Act 2023 (India) and the GDPR (EU), Sagar Soni is the data fiduciary / controller. Reach us at shop@gillu.studio.

What we collect

If you join a waitlist

• Your name
• Your email address
• Which product you asked about, and which page you asked from

That is the whole form. There is no hidden field.

If you email us

• Your email address, your name, and whatever you wrote

When you visit this site

• Google Analytics: pages you open, how you got here, rough location (city level), device and browser, and a few actions such as opening a form or joining a waitlist
• Microsoft Clarity: clicks, scrolls and anonymised session replays that show where a page is confusing. Text you type into forms is masked and never recorded
• HubSpot: which pages you visited, linked to your name only after you join a waitlist or email us
• Standard web-server logs kept by our host: IP address, browser, page, timestamp

These tools set cookies so a return visit counts as the same visitor. We set two small cookies of our own: one remembers that you closed the cookie note, the other stops our own team’s visits from being counted. You can block or delete cookies in your browser and the site still works. There are no advertising tags or tracking pixels.

What we never collect

• Anything from inside Pillu Player — no file names, no animations, no usage data
• Your Paglu boards, or the files you put on them
• Payment card details — nothing is for sale here yet

Pillu Player

Pillu Player runs entirely on your Mac. It reads the Lottie files you point it at, draws them, and stops there. It has no account, no login, and no telemetry. Turn the Wi-Fi off and it behaves exactly the same.

Paglu

Paglu opens in your browser and signs you in with Google. Your boards are written into a folder in your own Google Drive that you choose. We do not hold a copy, and we cannot read them. If you stop using Paglu, your files stay where they already are.

Google’s handling of your account and Drive is governed by Google’s own privacy policy, not ours.

Who else touches your data

• Google — sign-in and Drive storage for Paglu; a Google Sheet holds the waitlist names and emails
• Hostinger — hosts this site and keeps the server logs
• Fontshare and Google Fonts — the typefaces on this site are fetched from their servers, so your browser’s IP address reaches them when a page loads
• Hostinger Reach — sends product news and launch emails to people on a waitlist; every email has an unsubscribe link
• Google Analytics, Microsoft Clarity and HubSpot — the site statistics described above

We do not sell, rent or trade your data with anyone, ever.

Why we are allowed to hold it

• Consent — you typed your name and email into a waitlist form
• Legitimate interest — answering an email you sent us, and keeping server logs to spot abuse
• Legitimate interest — keeping basic, privacy-friendly statistics about how the site is used

How long we keep it

• Waitlist entries — until the product ships and you have been told, or until you ask us to remove you
• Email threads — two years from the last reply
• Server logs — as long as our host keeps them, typically under 30 days
• Google Analytics: 14 months. Clarity: recordings for 30 days, summaries for 13 months

Your rights

Under the DPDP Act and the GDPR you can ask to see your data, correct it, delete it, take a copy of it, or withdraw consent. One email to shop@gillu.studio does all of those. We answer within 30 days, usually the same week.

Every waitlist email we send has an unsubscribe line. Using it removes you from the list.

Children

These tools are made for working adults. We do not knowingly collect anything from anyone under 18, and we delete it if we find it.

Where your data sits

We are in India, and so is our hosting. If you are in the EU or the UK, that means your data is transferred to and processed in India, on the basis of the consent you gave when you submitted the form.

Security

HTTPS on every page, restricted admin access, and backups. If something ever goes wrong in a way that affects your data, we will tell you within 72 hours.

Changes

The date at the top is the version you are reading. If we change something that matters, we will say so here and, where we have your email, in an email.

Contact

Gillu Studio · Sagar Soni · Gurugram, Haryana, India
shop@gillu.studio